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To ensure the best customer service you can now register a service or repair request online.

Click the image above to log in or register. (Retailers - please contact Customer Service - customer.service@citizenwatches.com.au for a special invite).

Then, you can enter your request, view the status of existing requests, and view your documents.

We will keep in touch with you about the service or repair progress via the Citizen Online Service Centre and you will be able to access your bill and make any necessary payment online.

If you need any assistance; Customer Service - customer.service@citizenwatches.com.au or 02 9452 7300